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Phone Number: 07031911215
Email: talktovegasgold@gmail.com

Office hours

Mon-Sat: 9am-6pm
Sun: Closed

WhatsApp and other online media channels are open every day 24/7 and responses will be given to all enquiries within 12 hours.

Abuja (FCT & environs) – ₦1,000
Northern States (DHL) – ₦2,300
Others (DHL) – ₦3,800

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card
• Direct Bank Transfer

Item(s) are subject to RETURN/EXCHANGE if The VegasGold Store receives the item/s within:
TIMELINE:
·      3 business days from date of delivery for orders placed within Abuja
·      5 business days from date of delivery for orders placed within Nigeria but outside Abuja
·      10 business days from the date of delivery for orders shipped outside Nigeria
·      The item(s) MUST physically be in our possession within the above time frame for the item to qualify for an exchange. There are no exceptions to this rule.
·      EXCEPTIONS: Items purchased/picked up and/or fitted in store cannot be returned/exchanged/refunded.
CHARGES:
·      The customer is responsible for the cost of sending the item/s back to The VegasGold Store. For customers within Abuja we are able to offer a pick up service at a cost. The pick up cost is the same cost of the initial shipping.PRODUCT CONDITION:
·      ALL items must be received unworn, undamaged, free from blemishes and in its original packaging to qualify for an exchange.
·      In the case that an item is received damaged, an exchange will not be possible regardless of circumstance. The customer will be responsible for any shipping cost associated with resending it back to them.
·      SALE items or items bought with a discount code will NOT eligible for an exchange regardless of circumstance. ONLY FULL PRICE items qualify for an exchange.
·      In the case of an exchange, the customer is required to pay for any further delivery fee required.
·      The re-delivery fee is the same cost as the initial shipping fee charged when the item was first ordered.
·      Once we have received your return, an exchange will be shipped within 1 – 3 buiness days
·      Finally, for a swift and seamless process, kindly ensure that your return meets the above terms and conditions.RETURN ADDRESS:
The VegasGold Store
4, Bima Close, off Otukpo Street, off Onitsha Crescent, Area 11, Garki Abuja, Nigeria. Postcode:900247
For any other information concerning returns or exchange please contact: +2347031911215 or email: 

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out availability of courier.